Archive for March, 2008

Lexblog Blog Report on AmLaw 200

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Whether your firm is just getting into blogging, or you simply like to monitor these things, you’ll want to check out Lexblog’s latest report on the biggest US law firms with a blogging presence.

Since August 2007, the total number of blogs has moved from 74 to 110. As my JD Supra poster boy Doug Cornelius points out, “that’s great growth“.

Hopefully the fine folks at Lexblog can produce this report a little more often. Quarterly perhaps? If only for the highlight of newly released AmLaw 200 law blogs, I know I would give it a read.

Jordan Furlong: How to Write JD Supra Content Reporters will Read!

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I exchanged emails with Jordan Furlong a couple weeks back on how we might improve the Scoop section of JD Supra. Nothing huge, just kicking around how we might help reporters decipher from source documents to the underlying story.

If you already read Jordan’s blog – law21.ca – you know he’s got lots of great ideas. So as Adrian just noted over on JD Scoop, we were very thankful when Jordan made an unexpected & very generous offer – to create this new guideline: JD Tips: Writing for The Scoop. To show people how to make those headlines & descriptions pop in front of a reporter’s eyes!

I highly recommend you link over and read the piece in its entirety. Here are section headings to get you started…

  1. Think like a reporter.
  2. Mainstream or legal media?
  3. Identify your objective.
  4. Get your client onboard.
  5. Choose a great title.
  6. Write a great lead.
  7. Don’t write like a lawyer.
  8. Include contact information.

Sounds a bit like writing a press release, right? It is. For me, Jordan’s article illustrates a fundamental point about marketing online content: the old adage of ‘If you build it, they will come‘ doesn’t work. Never has. Even the best content requires exposure, an intended audience, a grabbing headline, and a simplified description. And exactly like a press release: Always presume your offering will be scanned, and never read.

Many thanks to Jordan for this wonderful contribution!

Welcome to the Gong Show!

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Did you know I load this blog with filler? Either did I. But obviously Gerry Blackwell (no link, he doesn’t have anything online to link to) thinks so. Take a look at the snippet he wrote while including this blog in his top-10 list of law blogs in the current issue of Canadian Lawyer:

LAW FIRM WEB STRATEGY

The blog site of Stem Legal, Steve Matthews’ firm. Most of the time, it covers exactly what its name suggests: law firm marketing using the internet. Matthews blogs about once a week. When he sticks to the knitting, he provides lively reading and interesting discussion points – as with posts on guerilla marketing for law firms, use of RSS feeds, and sponsoring web sites. But he also sometimes posts filler, such as the egregious ‘Twas the Night Before Christmas’ parody, which he didn’t even write himself. Gong!

Wow, that’s just so nice! So let me get this straight, in order to write a blog of value, every single post must be self-scribed? And one should never relay material of value to one’s audience? And you can never go off-topic to add a personal touch, right? Wrong. More than wrong – absolute hogwash!

As I’ve said many times the social side of blogging is where the value is. Blogs aren’t magazine articles, and they’re not a simple diary – blogs are personal commentary with social networking baked in. Tell me what you think, and tell how you feel about it. And whenever possible, link out to other bloggers and exchange ideas. Every successful blog does this. No exceptions.

The post of mine that Mr. Blackwell questions was written 4 days before Christmas. In my world, that’s a lighter time of the year. The content of the post was a creative parody, which I thought was a great example of having fun with your clients during the holiday season. It was also written by one of my clients (whom I emphatically reserve the right to promote. It’s my business.). The original was buried in a firm newsletter, and I relayed it to my audience to share its fun nature, marketing creativity, and humour.

Filler? No way. Gong you! Mr. Blackwell.

I’m also frustrated at the cheap shot he took at Stan Rule. Stan is a long time blogger who consistently delivers well written & thoughtful commentary. Blackwell’s take? “The writing is a little too earnest and workmanlike to draw a huge readership -comments are sparse- ….“.

Again, he just doesn’t get it. The goal with lawyer blogs isn’t to acquire the biggest audience; and comments are a bad measure of value. Mr. Rule is writing to a niche audience, and his cumulative body of work drives people from all over central BC to read his thoughts on wills, probate & estate planning. I’m sure Mr. Rule also blogs to support his own professional development & personal enjoyment. Most bloggers get something positive back from the experience.

And what is this thing about comments? Comments are a terrible measure of blog readership or value. Go take a look at my Vancouver Law Librarian Blog – comments are sparse there too. Especially for a blog with 500+ daily RSS subscribers!

And finally, since it’s so easy to take cheap shots in a national publication, let’s be brutally honest about the source. Mr. Blackwell is a long time tech writer, for what? 20 years? probably more. But really, where’s the credibility for him to even put a list like this together? Has he coded a website? Does he even have a blog? Sorry. Nada. … What’s that? He has a linkedin account with 1 connection? Bingo! Guru status now in effect. ;)

Let’s get serious here. Yes, you can go off topic. Yes, you can relay the thoughts of others. And yes, you can address your topic with as many related tangents as it takes to explore your area of interest. Keeping your focus is important, but so is solidifying connections with long time subscribers. Adding a personal touch will not kill your blog.

Sorry, but if you want to ‘gong’ my blog, then start blogging yourself. Then we can have a real conversation.

Lawyer Branding Article in CBA National

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My latest article on lawyer branding & search-based reputation management is now online in this month’s CBA National magazine!

The article, titled Who do you think you are?, focuses mainly on the issues surrounding individual lawyer brands and how the evolve. The other topic I tried to address was how lawyers can be proactive with their web reputation; and how an enhanced profile can not only dominate in a search for your name, but also insulate against negative profile events.

And while we’re on that subject, let me explain that last idea a bit further.

Search engines (read Google) will only list a maximum of two pages for any one website on the first page of results. That means, even if you’ve published hundreds of articles on your law firm website, only the best two (in google’s eyes, not yours) can be listed on the first page of search results. Those other eight spots are still up for grabs!

When a lawyer (or any individual, for that matter) has a strong web profile, there are a lot more positive items in play – more pages written about, or referencing – that individual. So much so, that the first page of search results will become protected against casual negative references. Direct attacks? that’s another story… But a casual mention in a newspaper, blog post, or online document, will probably never get close to page-one.

I wouldn’t describe online reputation management as a high-priority topic for most lawyers, but do think the day is coming. It’s important.

Readers may also be interested in my thought leadership article over at Slaw. It formed some of the basis for the National article.

Many thanks to Jordan Furlong for the opportunity, and also his guidance in the article’s construction. It was a lot of fun (more?) to banter the subject prior to doing the actual writing! :)

Catching Up with Stem Clients

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I want to take the opportunity today to note some of the great work going on with Stem clients. And since this is official blog for the company, I feel completely justified in providing a little link support and highlighting some of those efforts. :)

This is something that I should do more often. The clients of Stem Legal have some great projects going on, and it really is a pleasure to relay the news!

Nigerian Spam Scam Now Using Lawyers

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An interesting twist to the “help with a transaction” spam/scam that we all get. Also a bit troubling, since the following email got past my Google Apps spam filter:

Sir/Madam

I am a lawyer and legal representative to a high profile client within the international community that requires your experience and assistance in the investment of her inherited funds,should this transaction be of interest to you contact me for more details at xxx@unlimitedmail.org

Best regards,
Dominic Chambers

So spammers are now posing as lawyers to lend a note of legitimacy? On the surface, we can probably just shrug our shoulders and say ‘Ah well, that’s spam’. But one further item for legal marketers to consider: If spammers are now using the good name of lawyers in their product, you should also know this is a serious blow to firms that rely on email marketing.

The logical response from spam filter companies will be to up-the-ante when it comes to the words ‘lawyer’ and ‘law firm’; which means getting any kind of email marketing message (ie. newsletters) through spam filters may soon become increasingly difficult. Getting on a client’s ‘white list’ for email should also be an increasing concern.

People have been calling email dead for a while now. Don’t think I’m on that bandwagon just yet, but when it comes to marketing communications, things may soon be in decline. The alternatives like the attention economy, blogging & law firm web publishing should receive the benefit. But, as someone who has seen a lot of success with email marketing over the years, I’m a bit disappointed this very fruitful technique could soon be coming to an end. Especially in the late ’90s and early part of this decade, when it comes to existing client communication, email really did deliver on all accounts. (no pun intended)

Stem Inc. & Address Change

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A quick post to let readers know that Stem Legal Web Enterprises is now Stem Legal Web Enterprises Inc. Please don’t get stuck in the formalities though… You can still refer to the company as Stem Legal or just Stem. :)

The other item I’m putting in place is that Stem’s mailing address is changing as of March 1st. Company correspondence can now be directed to:

Stem Legal Web Enterprises Inc.
7330 Horne Street
Mission, BC, Canada V2V 3Y6

And because there are never enough opportunities to do this… I’d like to offer a big thank-you to Stem’s clients for their continued support! I wake up energized to do this business every morning. Not only because I love what I do, but because of great client relationships & great projects. And to that I’m very grateful!

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